LibGrow Reader

Account and data deletion

LibGrow Reader account deletion

LibGrow Reader is operated by Wen Nuan. This page explains how users can disable a LibGrow Reader account and delete associated app data, what data is deleted, what data may be retained, and how long retained data is kept.

App name
LibGrow Reader
Developer
Wen Nuan
Support email
[email protected]

Disable your LibGrow Reader account and delete data

Signed-in users can disable their LibGrow Reader account data directly in the app with the Account settings feature.

  1. Open LibGrow Reader.
  2. Sign in to the account that owns the data.
  3. Open Settings.
  4. Go to Account.
  5. Select Delete data.
  6. Confirm the warning dialog.

This action deletes cloud copies and local copies of the app data listed below for the signed-in account. It is irreversible after confirmation.

Request help with account deletion

If you cannot access the app or need help with account deletion, email support from the email address registered to your LibGrow Reader account.

Email account deletion support

Include the subject line "LibGrow Reader account deletion request" and the email address used to sign in. Verified support requests are processed within 30 days.

Data deleted and data retained

Deleted data

  • Account sign-in record and account identifiers
  • Uploaded book files and document files
  • Book metadata, including title and author information
  • Reading annotations, highlights, and notes
  • Dictionary lookup records saved in the app
  • Cloud sync records and sync state for the account

Data that may be retained

  • Security, abuse-prevention, and legal compliance records: retained only as long as necessary, up to 24 months unless a longer period is legally required.
  • Aggregated or anonymized analytics that no longer identify a user: may be retained indefinitely.
  • Data stored only on your own device: remains on that device until you delete it, clear app data, or uninstall the app.

Deletion and retention timeline

In-app Delete data requests are processed immediately after confirmation. Support-assisted account deletion requests are completed within 30 days after verification. Any retained security or legal records are deleted when they are no longer needed for the purpose for which they were retained, subject to the limits above.